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How 988wn Handles Your Personal Information

This privacy policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby.

Account data protectedJazzCash, Easypaisa, Raast payment data coveredYour right to access or delete dataNo data sold to third parties
988wn How 988wn Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Account Data

Security is built into the account flow, not bolted on afterward. Each login uses OTP verification to your registered mobile number, so no one else can access your account even if your password is compromised. Data is encrypted in transit and at rest. Here is what that means in practice for your account.

Cookies and Session Data

We use session cookies to keep you logged in across pages. Analytics cookies help us understand which parts of the lobby you use. You can clear these through your browser settings at any time.

Payment Data Retention

Transaction records tied to JazzCash, Easypaisa and Raast are kept for the period required by applicable law. We do not retain full wallet PINs or banking passwords at any point.

Account Security

Every login triggers an OTP sent to your registered number. If you notice a login you did not make, contact support immediately and we will lock the account while we investigate.

Data Deletion Requests

You can ask us to delete your data at any time. We will action verified requests and confirm deletion in writing. Some records may be retained where local law requires it.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove your personal information, contact our support team directly. We aim to respond to all data-related requests within a reasonable window. Use the channel that works for you — live chat inside your account, or email for written requests.

Live Chat Open your account, tap the chat icon, and raise a data request. Our support team handles privacy queries through the same channel as account help.
Email Support Send your request in writing to our support email. Include your registered mobile number so we can match your identity before actioning any data change.
Account Settings Some data corrections — like updating your registered number or linked wallet — can be made directly inside account settings without contacting support at all.

Common Questions About Your Privacy on 988wn

These are the questions we hear most from Pakistan account holders about how their data is handled, stored and accessed.

We collect your name, mobile number, email address and the identity documents you submit for verification. No more than what is needed to open and secure your account.

No. We record the transaction reference and wallet identifier for each deposit or withdrawal. Your mobile banking PIN or Easypaisa credentials are never stored on our side.

Yes. Contact support via live chat or email with your registered mobile number. We will verify your identity and send a summary of the data we hold within a reasonable period.

Send a deletion request through live chat or support email. After identity verification, we will delete your data. Records required by local law may be retained for the legally required period.

We do not sell your data. We share only the minimum necessary information with payment processors like Raast infrastructure providers and regulatory bodies where Pakistan law requires it.

Session cookies keep you logged in. Analytics cookies show us which sections of the lobby are used most. You can manage or clear cookies through your device browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.